FAQ

SHIPPING & DELIVERY

We use USPS for standard shipping which takes about 7 business days for the US and 10 business for international. We use DHL for urgent order which takes 1-2business to deliver.

 

EASY RETURNS

28 days easy returns

 

TRACKING YOUR ORDER

We will send you an email with the tracking number after the order is sent

100% SECURE ORDERING 

We use the image you uploaded just for making your pendant. We won't show it anywhere else.

 

Image resolution

The minimum requirement for image resolution is 600px

Can I change the picture inside the pendant?

The picture is sealed inside the pendant. You can not change it afterward.

Can I order a custom made projecting ring?

Yes, you can. Please contact us for detail

 

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john@portraitprojectingjewelry.com